Search found 224 matches

by Telium Support
Fri Jul 19, 2019 3:53 pm
Forum: Installation & Upgrade
Topic: How to request a license
Replies: 2
Views: 5

Re: How to request a license

If you are requested a replacement license, we can use the license request already on file to create a new license file.

If you have upgraded HAAst version we recommend generating a new license request anyways to ensure we always have the most recent information on file to support you.
by Telium Support
Fri Jul 19, 2019 3:52 pm
Forum: Installation & Upgrade
Topic: How to request a license
Replies: 2
Views: 5

Re: How to request a license

To request a license file after installation, telnet to the running HAAst software on port 3001 (the default) and generate a license request. For example: telnet localhost 3001 HAAst telnet interface on 'Ford Motor Company Lansing Call Center PBX' HAAst>license request To create a license request, e...
by Telium Support
Sat Jul 06, 2019 12:12 am
Forum: Installation & Upgrade
Topic: Run firewalld with HAAst
Replies: 1
Views: 64

Re: Run firewalld with HAAst

Assuming your nodes are 192.168.0.10 and 192.168.0.11 then issue the following commands on both nodes: firewall-cmd --new-zone=haast --permanent firewall-cmd --reload firewall-cmd --zone=haast --permanent --add-source=192.168.0.10/32 firewall-cmd --zone=haast --permanent --add-source=192.168.0.11/32...
by Telium Support
Fri Jun 28, 2019 5:51 pm
Forum: Configuration & Optimization
Topic: AstDB database is locked error
Replies: 1
Views: 111

Re: AstDB database is locked error

The error you are seeing in the Asterisk CLI is due to an app not properly handling concurrent use of the AstDB (SQLite 3 database). When synchronizing the AstDB HAAst will briefly lock the database (with a SQL lock), at which point apps should queue their commands until the lock is released. Most p...
by Telium Support
Mon Jun 10, 2019 7:04 pm
Forum: Installation & Upgrade
Topic: VirtualBox with USB Dongle
Replies: 1
Views: 202

Re: VirtualBox with USB Dongle

To attach the USB Dongle to the virtual machine running the Telium software: Optional: install the free VirtualBox Extension Pack to take advantage of USB 3.0 Start your virtual machine Plug the USB Dongle into a USB port of your host computer In VirtualBox click on Devices -> USB, then click on ‘US...
by Telium Support
Tue Jun 04, 2019 5:41 pm
Forum: General
Topic: How do I get my license?
Replies: 1
Views: 324

Re: How do I get my license?

You can download the products directly from our website (without the need for a key/link). The "Free" edition you can download directly actually turns into the "Commercial" edition once you add a license file. You can request your license files at any time, after you have installed the product. Once...
by Telium Support
Tue Jun 04, 2019 5:41 pm
Forum: General
Topic: How do I get my license?
Replies: 1
Views: 265

Re: How do I get my license?

You can download the products directly from our website (without the need for a key/link). The "Free" edition you can download directly actually turns into the "Commercial" edition once you add a license file. You can request your license files at any time, after you have installed the product. Once...
by Telium Support
Sun Jun 02, 2019 7:35 pm
Forum: General
Topic: Sharing security (hacker) information outside cluster
Replies: 1
Views: 204

Re: Sharing security (hacker) information outside cluster

Yes you can! Like your other syncjobs, setup a new syncjob which requires the remotestate be 'asterisk running', localstate as 'asterisk stopped'. Then set the syncjob to sync a single file: /tmp/secast.state Your tertiary PBX will always pull the latest security data from the active PBX. And if the...
by Telium Support
Sun Jun 02, 2019 12:52 am
Forum: Installation & Upgrade
Topic: Sync not working after upgrade
Replies: 1
Views: 215

Re: Sync not working after upgrade

HAAst version 2.5.0 contains a number of significant changes, including changes to config files. For example: Sync job config files have been renamed XXX.syncjob.conf Event handlers have been renamed SYNCJOBID.EVENT.TIMING (eg: asterisk.start.post, or mysyncjob.stop.post) Main config file keys have ...
by Telium Support
Fri May 31, 2019 9:06 pm
Forum: Configuration & Optimization
Topic: Mixing internal and external hosts in PBXSync federation
Replies: 1
Views: 258

Re: Mixing internal and external hosts in PBXSync federation

PBXSync is designed to handle a mix of internal and external hosts. When you setup your pbxsync.conf file, you will notice that the rsync and MySQL IP address entries allow for up to 3 IP addresses. These three addresses represent: Public IP - this is the IP address that PBXSync will publish to othe...